privacy policy

This Privacy Policy has been prepared to ensure the protection of users’ data and compliance with the Personal Data Protection Law, which refers to any information that can be used, alone or in combination with other data, to identify a specific individual. By using this website, you agree to the terms stated in this policy.

1. Data Collected

The personal data we may collect includes:

• Full name

• Email address

• Mobile number

• Postal address

Methods of data collection:

• Directly when registering, placing an order, or contacting us

• Indirectly through cookies used while browsing the website

2. Purpose of Data Collection

Personal data is used for the following purposes:

• Completing registration and purchase processes

• Improving user experience and personalizing content

• Responding to inquiries and complaints

• Sending updates, notifications, and marketing offers (upon consent)

• Analyzing data to improve service quality

3. Data Protection

We are committed to protecting your personal data by:

• Storing data on secure servers داخل المملكة العربية السعودية

• Using encryption technologies and network security measures

• Restricting access to authorized employees only

We also use SSL technology to secure sensitive information, and payment data is not stored on our servers.

4. Cookies

We use cookies to improve website performance, including:

• Remembering shopping cart contents

• Saving user preferences

• Analyzing user behavior to improve services

You can control cookies through your browser settings; however, disabling them may affect certain website features.

5. Data Sharing

We do not sell or exchange personal data with third parties, except in the following cases:

• With website operation partners or authorized service providers (while ensuring data confidentiality)

• When required by legal or regulatory obligations

Non-personal data may be shared for statistical or marketing purposes.

6. Data Subject Rights

The data subject has the following rights:

• The right to know how data is collected and used

• The right to access personal data

• The right to correct personal data

• The right to request deletion of data unless legally prohibited

• The right to withdraw consent for data processing

These rights may be exercised by contacting us through the channels listed below. We will respond within (7) business days at no cost.

7. Legal Basis for Data Processing

Personal data is collected and processed based on the user’s consent. The user has the right to withdraw this consent at any time, unless there is a legal or contractual basis requiring continued processing. Requests can be submitted via the email address provided below.

8. Data Retention and Disposal

We retain personal data for no more than three (3) years from the date of collection, unless legal or contractual requirements mandate otherwise. After this period, data is securely destroyed in a way that prevents recovery or reuse.

9. Data Breach Handling

In the event of a personal data breach, users will be notified within (7) business days via email and the website.

10. External Links

The website may contain links to external websites for which we are not responsible. Please review their privacy policies before use.

11. Personal Data Protection Officer

Luxury Dates Store Management is responsible for protecting personal data and handling related complaints or requests.

12. Complaints and Inquiries

For any complaints or inquiries related to this Privacy Policy or the processing of personal data, please contact us through the available communication channels.

13. Privacy Policy Updates

We reserve the right to modify this policy at any time. Users will be notified of updates, and continued use of the website constitutes acceptance of the updated policy.

14. Governing Language

The Arabic language is the official reference for interpreting this policy. In the event of any discrepancy between the Arabic version and any translation, the Arabic version shall prevail.